Utilizing Zuna AI for GST Compliance:
A Case Study on a Leading Insurance Provider

Introduction

A prominent insurance provider in India faced complexities in claiming Goods and Services Tax (GST) for hotel accommodations across multiple states. This case study delves into how Zuna AI, a global accommodation provider, supported the insurance company in optimizing their accommodation booking process for GST compliance and financial gains.

Background

The insurance company operates nationwide and frequently requires accommodations for its sales and top management personnel. Traditionally, individual travelers would book hotels through various online portals. However, challenges arose when claiming GST refunds for bookings across different states due to varying GST regulations.

Challenges Faced

  1. Inability to claim GST refunds: The company encountered hurdles in recovering GST paid on hotel bookings due to differing state-specific GST regulations.
  2. Compliance issues: Manual verification of GST compliance for each booking was time-consuming and prone to errors.
  3. Financial implications: Inability to leverage GST benefits resulted in missed opportunities to save up to 18% on hotel booking costs.

The Zuna AI Solution

Understanding the challenges, Zuna AI implemented a comprehensive solution for GST-compliant hotel bookings across India:

  1. Establishment of a GST-compliant hotel network: Zuna AI curated a broad network of accommodations adhering to GST regulations nationwide, facilitating seamless GST refund claims.
  2. Streamlined booking process: Zuna AI introduced a centralized platform enabling convenient booking of compliant accommodations, reducing manual compliance checks.
  3. Automated GST calculation: Zuna AI integrated automated GST calculations into the booking process, ensuring accuracy and minimizing errors.

Benefits and Outcomes

By adopting Zuna AI’s GST-compliant booking solution, the insurance provider achieved:

  1. Enhanced GST refund claims: Seamless claiming of up to 18% GST refunds on eligible bookings, resulting in substantial financial savings.
  2. Simplified compliance: Automation and centralized booking reduced the administrative burden of ensuring GST compliance.
  3. Cost optimizations: Access to a diverse range of GST-compliant accommodations allowed strategic and cost-effective choices.

Conclusion

With Zuna AI’s support, the insurance provider efficiently overcame GST claiming challenges and maximized financial benefits from hotel bookings. The comprehensive solution not only ensured compliance but also simplified processes, enabling the company to focus on core operations while enjoying significant cost savings.

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